Privacy Policy

Introduction

At Living Clay® Detox Clay Powder, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or make purchases from us.

Please take a moment to familiarize yourself with our privacy practices. By visiting our website or making purchases, you agree to the terms of this Privacy Policy.

What Information Do We Collect?

Information You Provide Directly to Us

We collect information you provide directly to us when you make a purchase, fill out a form, participate in a contest or survey, communicate with us via third party social media sites, request customer support, or otherwise communicate with us. For example:

  • Account Information: We collect information such as your name, email address, phone number, billing address, and payment card details when you create an account to make purchases on our website.
  • Transaction Information: We collect information about the products you purchase from us and details about payments to process transactions.
  • Contests or Surveys: When you participate in a contest or survey, we collect information such as your name, email address, phone number, birthday, preferences, interests, and opinions.
  • Communications: If you contact us directly, we collect information about the reason for contacting us as well as any other information you choose to provide.

Information Collected Automatically

We also collect some information automatically:

  • Log Information: We collect information about your use of our website, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our website.
  • Device Information: We collect information about the computer or mobile device you use to access our website, including the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.
  • Location Information: With your consent, we may collect information about the precise location of your device when you access our website and mobile app.
  • Cookies and Other Tracking Technologies: We use cookies and other tracking technologies like pixels, tags, and web beacons to collect information about your browsing behavior. These technologies help us understand how you interact with our website, improve your browsing experience, and personalize advertising.

How Do We Use Your Information?

We use the information we collect for a variety of purposes:

  • Provide, operate, and maintain our website and services
  • Improve, personalize, and expand our website and services
  • Understand and analyze how you use our website and services
  • Develop new products, services, features, and functionality
  • Communicate with you, provide customer service, and respond to your requests
  • Send you technical notices, security alerts, invoices, and other transactional messages
  • Provide customer support and troubleshoot problems
  • Carry out and enforce any contracts between you and Living Clay
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity
  • Provide you with news and information about products and services available from Living Clay and our trusted partners
  • Link or combine information we collect from various sources
  • Carry out any other purpose described to you at the time of collection

How Do We Share Your Information?

We do not sell, rent, or share your personal information with third parties except as described below:

  • Service Providers: We share your information with third party companies and individuals we hire to perform services on our behalf, such as payment processing, order fulfillment, website hosting, marketing, product development, customer support, data storage, analysis and other services. These service providers are only provided with information required to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes.
  • Business Transfers: As we develop our business, we may sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the information may be part of the transferred assets.
  • Legal Requirements: We may disclose information about you if required to do so by law or in the good faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena, warrant, or orders, to protect our rights and property, or to protect the safety of Living Clay and others.
  • With Your Consent: We may share or disclose your information with your permission or at your direction.

Data Retention

We retain your personal information for as long as needed to fulfill the purposes for which it was collected and to comply with applicable laws. The criteria we use to determine retention periods include:

  • The length of time we have an ongoing relationship with you and provide services to you
  • Whether we have a legal obligation to keep or delete certain data
  • Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

Third Party Websites and Links

The Living Clay website may contain links to other websites not operated or controlled by us, including social media services. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware when you leave the Living Clay website and read the privacy statements applicable to the third party site. We are not responsible for the privacy practices or the content of third party websites.

Security of Your Personal Information

We use administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, and misuse. However, no security measures are perfect or impenetrable. We cannot guarantee that your data will never be accessed or released in an unauthorized manner.

Children’s Privacy

Our website and services are not designed for or directed at children under the age of 16. We do not intentionally collect or maintain information about anyone under the age of 16. If we obtain actual knowledge that we have collected any personal information from a child under 16, that information will be immediately deleted.

Your Data Protection Rights

If you reside in certain territories, including the EU, you have certain rights regarding your personal information. These may include:

  • The right to access personal data we hold about you
  • The right to correct and update your personal data
  • The right to have personal data deleted
  • The right to restrict or object to processing of your personal data
  • The right to download and export your data to another service
  • The right to opt out of providing consent or withdraw consent at any time
  • The right not to be subject to a decision based solely on automated processing

If you would like to exercise any of these rights, please contact us using the contact details in the Contact Us section below. We will process all requests in line with applicable laws.

California Privacy Rights

If you reside in California, you have the right to request certain information about our disclosure of personal information to third parties for their own direct marketing purposes. To make such a request, please send an email or write to us using the contact information below.

Within thirty days of receiving such a request, we will provide a list of the categories of personal customer information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted to addresses other than the addresses specified in this section.

Changes to This Privacy Policy

We may change our privacy policy and practices over time. To the extent we make material changes to the way we collect, use, and share your personal information, we will notify you by posting an updated privacy policy on our website. We encourage you to review our privacy policy whenever you visit our website to stay informed on our privacy practices.

How to Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Living Clay® Detox Clay Powder
123 Clay Street
Nashville, TN 37205

Email: [email protected]
Phone: (800) 123-4567

Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.